Terms & Conditions, Privacy | Your Virtual Fitness Studio

Terms & Conditions, Privacy

Health and Safety

Welcome to FitterSphere, your virtual fitness class studio. Thank you for joining us on our journey to revolutionise the way people can take class of all types from yoga and dance to HiiT and Kickboxing with their favourite teachers in the best studios.

At FitterSphere we want everyone to be able to have access to the best studios and instructors, so that everyone has a chance to learn from the best and keep their bodies and minds active. While you’re taking any online classes there are a few basic health and safety points to think about:

Remember to drink enough water before class. If thirsty, have small sips of water during a class. There is a lot of research supporting the idea that memory amongst many other things is affected by being dehydrated.

Check the space around you and ensure it’s suitable for the class you are going to participate in online.

If you have any concerns about how your body will react to any of the classes or if you are unfit or new to a particular genre of class, then please listen to your body and hold back on big movements such as stretches or jumping and/ or seek medical advice beforehand to be sure these classes are right for you.

Enjoy the classes you take and don’t forget to rest too!

Terms and Conditions

By accessing the FitterSphere service you (the “user”) agree to the Terms and Conditions. Your safety while you participate in the online classes is important, so please be aware that by accessing our videos you are agreeing to be fully responsible for your own health and safety and we recommend that you obtain the necessary medical advice if you have any doubts about your physical capacity for taking class e.g. if you are unfit, new to any of our offered genres of online fitness classes or have an existing injury, then please seek medical advice before participating in any classes. FitterSphere nor the studios or instructors can be held responsible for any injuries or accidents incurred by users due to participating in the online classes. As a user please take reasonable care while preparing for taking class at home, for example we recommend you work out in a clear space away from furniture and other hazards and check with a medical advisor as to the suitability of the class. Drink enough water before and during class to be hydrated. During the trial classes will be available on-demand until further notice.

Subscriptions are non-transferable between users. Each user will need their own subscription. You become a registered user of the FitterSphere service by using your email address and by giving other sign up information.

Our terms and conditions are subject to change during which we will give at least one month’s notice.

The FitterSphere online class streaming service is licensed to you for your personal and non- commercial use only. Each user shall only create one account and it’s non-transferable.

You understand that the platform service may need to update, pre-load, create new versions or otherwise enhance the platform experience and accordingly, the system requirements to use the platform may change over time. You accept that your internet access must be of an average standard (compared to the UK) for use of the FitterSphere platform and FitterSphere cannot be responsible for a poor connection of any user.

If you believe that anything on the Service infringes any copyright that you own or control, you may file a notice of such infringement to support our email at [email protected]. We strive to respect and adhere to all copyright codes.

Payment Policy

Users that sign up to FitterSphere and subscribe can access our partner studios classes.

Renewals and cancellations

Your subscription is automatically renewed at the end of the subscription period (except if a fixed term subscription). You can modify or cancel your subscription at any time. If you cancel the subscription you can access the service normally until the end of the billing period, we will not refund the remaining the time.


Any purchases made during the trisl are final and non-refundable, but if you feel that the service provided has not been as described please contact our Customer Service team at [email protected].

Pricing changes

We reserve the right to change our pricing plans at our own discretion. In this case we will try to inform you before any changes so you can modify or cancel your membership before the changes are made. We accept no responsibility for any losses you may incur by failing to change your membership plan after we have informed you of any changes to the pricing plan.

Personal Information and Security

You shall give to FitterSphere correct personal and other information necessary for the use the Service. You shall inform FitterSphere of any changes to such information.

Use of your personal and other information is governed by FitterSphere Privacy Policy, which is incorporated herein by reference. You consent to processing your personal and other information in accordance with the FitterSphere Privacy Policy, including (without limitation) transfer of such data to countries outside the European Union or the European Economic Area in accordance with applicable legislation and the FitterSphere Privacy Policy.

FitterSphere shall take appropriate online and physical measures to prevent unauthorised access to, improper use of and the reasonable accuracy of your personal data submitted to FitterSphere via the Service.

Support and Modifications

FitterSphere shall have no obligation to provide support or maintenance for the Service under this agreement. FitterSphere may, at its sole discretion, provide limited technical support for the


You understand that the Service is an evolving one. As long as your license for the service is valid you are entitled to upgrades or updates of the service. All upgrades and updates are provided to you on a license exchange basis. You agree that by using an upgrade or update you voluntarily terminate your right to use any previous version. FitterSphere may license upgrades and updates to you with additional or different terms. You may need to update third party software and/or upgrade your equipment from time to time in order to use the Service.

FitterSphere may publish additional policies related to specific services. Your right to use such service is subject to those specific policies and the terms. FitterSphere reserves the right to change, modify, add or remove portions of the Terms and its Privacy Policy at any given time by posting the amended Terms on the service, and in case of substantial changes, by email to the email address provided by You to FitterSphere. You will be deemed to have accepted such changes by continuing to use the Service. If You do not agree to any portions of the then-current version of our terms, FitterSphere Privacy Policy, or any other FitterSphere policy, rules or codes of conduct relating to your use of the service, Your license to use the service shall immediately terminate, and You must immediately stop using the service, and You will not be entitled to any refund of the service fee. In such case please check the service on a regular basis so that You remain aware of the then-current Terms.


Processing Personal Information FitterSphere will only collect such Personal Information that is relevant for the purposes described in the Privacy Policy.

Personal information may be processed for the purposes of creating Services accounts, facilitating transactions, using, maintaining, customizing and developing the Services, contacting Users, providing services, sending customer and marketing information to Users, enabling communication in the Services, conducting research and creating reports. FitterSphere may use collected information also to create a user profile.

We may use collected information also to create a user profile link or combine it with other information we get from third parties, to help understand your preferences and provide You with better services.

We will collect information that You give to us, for example when you sign up for or use our Services, which includes your name, e-mail address, birth year, language choice and time zone. We will collect information on Your purchase history and attended yoga classes.

The Service may be able to connect to your social networking sites and profiles to obtain information about you when you consent to allow your social networking site to make that information available to FitterSphere and, consequently FitterSphere may be able to collect certain information from your social networking profile when your social networking site permits to make that information available.

We will also collect information that is technically gathered when You use our Services. This information may include Your Internet Protocol address, time of your requests or actions in the service.

In order to enhance the service FitterSphere may use tools from third party service providers, such as Google Analytics to collect and use non-personal information. . Google Analytics collects and stores data such as time of visit, pages visited, time spent on each page of the Site, the Internet Protocol (IP) address, and the type of operating system used in the devices used to access. FitterSphere may collect information on Users’ activities in the Services, such as purchase history and attended classes.

By using the Services You always disclose information about yourself to FitterSphere. In connection with Your use of the Services, including communication in the Services, You will disclose data about yourself to other users, and any such data is public information, and there is no expectation of privacy. FitterSphere is not responsible for any personal data you choose to make public in the Services.

FitterSphere will not disclose your stored Personal Information to third parties for direct marketing, market research, polls or public registers without Your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. FitterSphere shall not be responsible for any processing of Personal Information by third parties. The Personal Information might be used for targeted in-service marketing and other similar purposes, and upon Your consent, to email marketing by FitterSphere.

FitterSphere may use third party service providers, such as e-mail service providers, credit card processors, information analysers and business intelligence providers. FitterSphere has right to share Personal Information as necessary for the aforementioned service providers to provide their services to FitterSphere. FitterSphere is not liable for the acts and omissions of these third parties. We may share non-personal information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, etc.) with interested third-parties to assist them in understanding the usage patterns for certain content, services, advertisements, promotions, and/or functionality of the Services.

Your acknowledge and agree that FitterSphere may host the Services in and transfer information for this purpose to countries outside the European Union or the European Economic Area or the United States of America in accordance with mandatory legislation and this Privacy Policy.

Protection of Information

The register will be maintained in external service providers’ servers with appropriate safeguards, such as password protection, granting the access to the stored information only to FitterSphere, persons working at FitterSphere or FitterSphere partners who are expressly authorised by FitterSphere. The register is protected by appropriate industry standards. The database will be accessible only to those persons expressly authorised by FitterSphere. FitterSphere may also temporarily shut down a service to protect Personal Information.

Cookies and Tracking Technologies

A cookie is a string of information or a small text file that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. FitterSphere uses cookies to help it identify and track visitors, their usage of the Services and website, and their website access preferences, improving quality, tailoring recommendations, and developing the Services. Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Services and/or website, with the drawback that certain features of the website may not function properly without the aid of cookies. In addition to cookies, We may use other now and later developed tracking technologies. Tracking technologies may set, change, alter or modify settings or configurations on Your device.

The cookies will not enable FitterSphere to access and review information stored on a User’s computer.

FitterSphere may change this Privacy Policy from time to time, and at FitterSphere‘s sole discretion. All changes hereto will be made available on this website, which is why FitterSphere encourages Users to frequently check this page for any changes to this Privacy Policy.

The User may at any time contact FitterSphere at the address here below.

FitterSphere Ltd 28 Ely Place, 3rd Floor, London, EC1N 6TD e: [email protected]